Patient Services Representative - Twin Cities Orthopedics

- Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID

- Verify and document insurance information as defined by current business practices

- Accurate and timely scheduling of new and existing patients in the current practice management system

- Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments

- Maintain a working knowledge of health care plan requirements and health plan networks

- Maintain timely communication with patients, families, and staff

- Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals

- A $1,500 sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.

- All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

- Ability to sit for extended periods (up to 8 or more hours per day).

- Frequent use of hands and fingers for typing, writing, and handling documents.

- Occasional standing, walking, bending, or reaching within the office environment.

- Ability to lift and carry office supplies or files weighing up to 20 pounds.

- Comply with company policies, procedures, practices, and business ethics guidelines.

- Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.

- Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

- Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.