Patient Services Representative - Twin Cities Orthopedics

- Greet and register surgery patients. Obtain all appropriate insurance information and signatures from patients at the time of registration.

- Responsible for entering all new or changed patient information from pre-op phone call into system prior to patient having surgery.

- Responsible for courteous and respectful communication with patient's families and guests.

- Manage and retrieve history and physical (H&Ps) process for upcoming surgery patients, as needed.

- Accountable for reporting occurrences through the center's established reporting process related to employee and/or patient/visitor events.

- Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor as needed).

- Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements.

- Assists in managing controllable costs by the proper, non-wasteful use of surgery center resources.

- All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

- Ability to sit for extended periods (up to 8 or more hours per day).

- Frequent use of hands and fingers for typing, writing, and handling documents.

- Occasional standing, walking, bending, or reaching within the office environment.

- Ability to lift and carry office supplies or files weighing up to 20 pounds.

- Comply with company policies, procedures, practices, and business ethics guidelines.

- Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.

- Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

- Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.