Patient Services Representative (MRI) - Twin Cities Orthopedics

- Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID

- Verify and document insurance information as defined by current business practices

- Accurate and timely scheduling of new and existing patients in the current practice management system

- Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments

- Initiate prior authorization request and follow-up as necessary

- Maintain a working knowledge of health care plan requirements and health plan networks. Additionally, be aware of required payer authorization to facilitate care team questions and requests

- Maintain timely communication with patients, families, and staff

- Insurance prior authorization experience strongly preferred

- A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.

- We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here .

- Ability to sit for extended periods (up to 8 or more hours per day).

- Frequent use of hands and fingers for typing, writing, and handling documents.

- Occasional standing, walking, bending, or reaching within the office environment.

- Ability to lift and carry office supplies or files weighing up to 20 pounds.

- Comply with company policies, procedures, practices and business ethics guidelines.

- Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required

- Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines

- Communicate and interact in a respectful and professional manner

- Prioritize workload while being flexible to meet the expectations of the daily operations

- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions

- Effectively operate equipment and communicate on and operate the phone system

- Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.