Reporting to the IT Director, this role will be responsible for acting as a hands-on manager and business liaison, supporting the local site’s day-to-day operations of IT systems and deliverables. You will partner with local functional and program management on identifying their IT needs and developing and implementing technical solutions that align to overall ARKA IT.
You will lead a small, talented team of IT professionals who support the daily implementation, migration, maintenance and security of system applications and network infrastructure, including both classified and unclassified. You will be self-motivated, proactive, and composed within a dynamic IT landscape with technical solutions that drive mission success.
- Daily hands-on management and direction of a local IT team within a complex technical landscape, including both classified and unclassified environments
- Partner with local business stakeholders and other ARKA IT managers to support technical initiatives aligned to ARKA’s overall business and best practices
- Proactively identify enhancements and/or gaps to technical solutions
- Maintain oversight of local IT projects, ensuring that commitments are properly planned, staffed, monitored, and reported
- Manage and prioritize a substantial and diverse workload with ever-changing priorities
- Motivate, mentor and train team members with varying levels of expertise, while identifying areas of individual growth and development
- Partner with Information Assurance team to ensure IT compliance and security is maintained per industry standards
- Communicate to the end-user community on IT changes and/or updates as far in advance as possible to mitigate downtime
- Provide hands-on escalated support and jump in to assist team as required
- Bachelor’s degree in information technology or related subject or equivalent experience
- A minimum of 7 years of hands-on system and/or network administration and/or business application development/maintenance
- A minimum of 0-3 years of leadership experience, can include project or other indirect leadership assignments
- Proven experience in leading, motivating, coaching, and training others with a can-do positive attitude
- Strong prioritization and organization skills with the ability to manage multiple projects concurrently while maintaining a high degree of flexibility
- Demonstrated ability to communicate and present clear, concise objectives to all levels of the organization while identifying and sharing risks and opportunities
- Proven ability to unravel complex technical solutions and provide recommendations to the business, identifying risks and opportunities
- Demonstrated hands-on experience with various system applications, network, and cloud infrastructure with proven success in implementation across the enterprise including:
- Microsoft and other Cloud environments (Azure, GCC High, AWS preferred)
- Networking infrastructure experience, such as Palo Alto and Cisco
- Knowledge of DevSecOps principles, and tooling (Gitlab preferred)
- Ability to draft and write reports to show KPIs such as uptime, SLDC, and patching results
- Experience in merger and acquisition (M&A) environment is a plus
- Proven experience in understanding system and network protocols within a highly regulated environment; experience working in the Aerospace and Defense industry is a plus
- CompTIA Security+ required or obtained within first 6 months
- Required: Active TS/SCI security clearance with ability to obtain and maintain higher level clearances including a CI poly (will consider candidates within 24 months of a clearance debrief who can be crossed over within 3 months)
Situated less than an hour outside of Philadelphia and hosting the largest mall on the east coast, King of Prussia offers the urban feel sought in the city, while also giving opportunities to experience the beauty and history found only in Pennsylvania.
This position requires an active TS/SCI U.S. Government Security Clearance with the ability to obtain higher clearance levels including a CI Polygraph.