Community Manager

We are hiring a Community Manager for our Phoenix Office! Are you dedicated to delivering exceptional service and truly making a difference? If you are looking to join a team that takes pride in a high-performing culture, with specific focus to empower employees to reach their highest potential; then you may have just found your perfect fit with Associated Asset Management (AAM).

Founded in 1990, AAM has been a leader in Professional HOA Management for over 36 years. We specialize in managing various residential communities, including master-planned, single-family, condominium, active adult, and urban high- and mid-rise properties. Our main responsibility is community management and delivering effective customer service, guided by a deep understanding of CC&Rs and management contracts.

We are hiring a Community Manager for our Phoenix Office! This position will offer hybrid opportunity after successfully completing a 90-day training period. Position

Responsibilities: - Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&R's, Bylaws, Rules and Regulations, as well as Arizona and federal statutes relating to Associations; Partners with AAM's Management Team to ensure compliance. - Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM. - Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies. - Solicit, negotiate and execute contracts for Association vendors and service providers. - Prepare and submit bid specs and work orders to vendors/service providers, as needed. - Plan, budget, advertise, execute and attend Association events with Boards/Committees approval. - Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM. - Review, analyze, and present monthly management/financial reports to appropriate parties; identify, and work with accounting to resolve, any discrepancies in reports. - Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data. - Review, modify, code and approve Association invoices. - Schedule, organize and facilitate annual Board of Directors meetings and other special meetings by providing leadership and professional guidance as required by Association policy and Arizona law. - Interview, hire and train employees, as needed.

Coach AAM employees regarding job performance and expectations; terminate employment relationships when required. - Exhibit a proactive approach to management; provide leadership in planning future growth. - Perform other duties as directed. Knowledge, Skills and Abilities: - Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker. - Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines. - High attention to detail. - Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents . - Exceptional organization and tracking skills. - Ability to function efficiently in a high volume, fast-paced environment. - Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems. - Ability to interact and work positively and effectively with staff and residents at all levels. - Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands and Work Environment: - Must be able to work evening and weekends as needed for meetings and emergencies. - Utilizing personal automobile for commuting to and from assigned communities. - Walking communities to inspect common areas per management contract. - Sitting and standing for moderate periods of time.