Operations Lead - Washington D.C.

<h3>🌍 Redefining how people live.</h3><p>At <strong>Blueground,</strong> we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.</p><p>Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation.

Blueground was built to change that.</p><p>With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge?

Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.</p><p>&nbsp;Our culture is grounded in five principles:</p><ul> <li> <strong>Guests First </strong>– Every decision starts with their experience.</li> <li> <strong>Move Fast </strong>– We value speed, momentum, and action.</li> <li> <strong>Dive In</strong> – The magic is always in the details, and we go deep.</li> <li> <strong>Embrace Change</strong> – Change isn’t a disruption; it’s how we grow.</li> <li> <strong>Keep It Honest</strong> – Transparency accelerates progress—and strengthens relationships.</li> </ul><p>If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.</p><p></p><h3>The Role</h3><p>We’re looking for a proactive, detail-oriented Operations Lead to join our fast-growing team in Washington, D.C.

This field-based role is ideal for someone who thrives on solving problems, leading by example, and ensuring every property meets the highest standards of quality and guest satisfaction.</p><p></p><h3>What You’ll Do</h3><ul> <li>Lead Property Turnovers: Oversee the full apartment preparation process—from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check-ins.</li> <li>Own Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and carry out small repairs to ensure every apartment meets our standards before move-in.</li> <li>Field Coordination &amp; Team Supervision: Act as the go-to person in the field, managing relationships with external vendors, housekeeping staff, and building personnel to ensure seamless operations.</li> <li>Perform Quality Control: Conduct thorough property inspections using mobile checklists, flag issues, and ensure that every space meets our cleanliness, functionality, and design expectations.</li> <li>Hands-On Support: Step in to help with urgent needs—whether that’s swapping out furniture, fixing appliances, delivering essentials, or solving guest lockouts.</li> <li>Drive Efficiency: Manage and maintain our corporate vans and inventory stock, ensuring supplies and tools are always available and organized.</li> </ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li>2–3 years of experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality, or housekeeping</li></ul><ul> <li>Comfortable performing basic handyman tasks and minor repairs</li> <li>Physically capable of lifting 30Ibs and being active for most of the workday</li> <li>Tech-savvy—familiar with tools like Slack, G Suite, and mobile apps</li> <li>Strong communicator with a customer-first mindset and a positive, can-do attitude</li> <li>A flexible team player who thrives in a dynamic, constantly evolving environment</li> </ul><p></p><p><strong>Additional

Requirements:</strong></p><ul> <li>Availability to work SAT/SUN/MON&nbsp;</li> <li>Valid driver’s license&nbsp;</li> <li>Ability to drive a company van-sized vehicle&nbsp;</li> <li>Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement</li> </ul><p><strong>Benefits</strong></p><ul><li>Competitive salary and annual performance bonus ($55,000 - $65,000 with up to 15% performance bonus)</li></ul><ul> <li>Handheld device stipend&nbsp;</li> <li>Flexible PTO</li> <li>Cigna Health Insurance (Medical, Dental, Vision) </li> <li>401k retirement plan</li> <li>Paid maternity/parental leave benefits for new parents</li> <li>Complimentary accommodation in Blueground locations.

Think summer in Greece and winter in Dubai!</li> </ul><p>#ind1</p>