Operations Associate - Washington D.C.

<p>At&nbsp;<strong>Blueground</strong>, we’re on a mission to make everyone feel at home—wherever life takes them. Whether our guests are traveling for a month or moving across the world, we give them the peace of mind, flexibility, and confidence to embrace life’s next chapter.</p><p>Since 2013, we’ve grown into a global leader in fully furnished rental homes backed by over $300M in funding, we're currently operating in 46 cities with more than 50,000 homes—and we’re not stopping there.

Our ambitious goal? 100,000 homes in 100 cities by 2026.</p><p>Our journey is powered by a dynamic, diverse team of 600+ colleagues across 17 countries. Together, we’ve built a culture rooted in collaboration, inclusiveness, and boundless opportunity.

At Blueground, you’ll find a place to grow, make an impact, and shape the future of a world leading organization.&nbsp;</p><p>We’re guided by five principles that reflect how we work and win together:</p><ul> <li> <strong>Putting Guests First</strong>&nbsp;– Everything starts with delivering an unforgettable guest experience.</li> <li> <strong>Speed</strong>&nbsp;– We move fast, stay agile, and keep pushing boundaries.</li> <li> <strong>Keeping it Honest&nbsp;</strong>– We lead with transparency and build trust through open dialogue.</li> <li> <strong>Embracing Change</strong>&nbsp;– We welcome new challenges with optimism and adaptability.</li> <li> <strong>Diving In</strong>&nbsp;– We take ownership, act with purpose, and deliver meaningful results.</li> </ul><p></p><h3>The Role</h3><p>We’re looking for a detail-oriented Field Operations Associate to join our Washington D.C. team.

In this hands-on role, you'll be the heartbeat of our operations—prepping properties, solving in-field issues, and ensuring our apartments are always guest-ready.</p><p>From conducting move-in inspections to troubleshooting WiFi or assembling furniture, you’ll be instrumental in maintaining Blueground’s high standards and delivering a seamless experience for every guest.</p><p></p><h3>What You’ll Be Doing</h3><ul> <li>Unit Preparation &amp; Upkeep: Work closely with Operations Managers to get apartments fully furnished, stocked, and ready for move-in—handling everything from small fixes to last-minute prep.</li> <li>On-the-Ground Support: Serve as Blueground’s boots on the ground, resolving issues such as guest lockouts, cosmetic repairs, and WiFi or tech troubleshooting quickly and effectively.</li> <li>Inspections &amp; Quality Checks: Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure every home meets our quality standards.</li> <li>Walkthroughs &amp; Quality Assurance: Conduct detailed property walkthroughs to ensure furnishing, décor, and presentation are on-brand and flawless.</li> <li>Ad Hoc Projects: Support various local ops initiatives, such as key inventory management, organizing storage units, and capturing check-in videos for guest use.</li> <li>Team Coordination: Act as the on-the-ground liaison between the field, operations leadership, and the Customer Experience team—keeping communication tight and response time fast.<br> </li> </ul><p><strong>Requirements</strong></p><ul><li>Problem-solver with the ability to stay calm, flexible, and efficient in a fast-paced environment</li></ul><ul> <li>Comfortable performing basic handyman tasks (e.g., furniture assembly, minor repairs, lockbox installation, etc.)</li> <li>Strong organizational skills with attention to detail</li> <li>Ability to lift and move items over 30 lbs regularly</li> <li>Tech-savvy and confident with tools like Slack, G Suite, and mobile task apps</li> <li>Positive, upbeat, and team-oriented personality</li> </ul><p></p><p><strong>Additional

Requirements:</strong></p><ul> <li>Availability to work SAT/SUN/MON&nbsp;</li> <li>Valid driver’s license&nbsp;</li> <li>Ability to drive a company van-sized vehicle&nbsp;</li> <li>Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement</li> </ul><p><strong>Benefits</strong></p><ul><li>Competitive salary and annual performance bonus ($53,000 - $60,000 and up to 15% annual performance bonus)</li><li>Device stipend&nbsp;</li><li>Flexible PTO</li><li>Cigna Healthcare (Medical, Dental, Vision) </li><li>401k retirement plan</li><li>Paid maternity/parental leave benefits for new parents</li><li>Complimentary accommodation in Blueground locations.

Think summer in Greece and winter in Dubai!</li></ul><p>#ind1</p>