Operations Associate - Boston

<h3>🌍 Redefining how people live.</h3><p>At <strong>Blueground,</strong> we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.</p><p>Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation.

Blueground was built to change that.</p><p>With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge?

Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.</p><p>&nbsp;Our culture is grounded in five principles:</p><ul> <li> <strong>Guests First </strong>– Every decision starts with their experience.</li> <li> <strong>Move Fast </strong>– We value speed, momentum, and action.</li> <li> <strong>Dive In</strong> – The magic is always in the details, and we go deep.</li> <li> <strong>Embrace Change</strong> – Change isn’t a disruption; it’s how we grow.</li> <li> <strong>Keep It Honest</strong> – Transparency accelerates progress—and strengthens relationships.</li> </ul><p>If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.</p><p> </p><h3>The Role</h3><p>We’re looking for a detail-oriented Field Operations Associate to join our Boston M.A. team.

In this hands-on role, you'll be the heartbeat of our operations—prepping properties, solving in-field issues, and ensuring our apartments are always guest-ready.</p><p>From conducting move-in inspections to troubleshooting WiFi or assembling furniture, you’ll be instrumental in maintaining Blueground’s high standards and delivering a seamless experience for every guest.</p><h3>What You’ll Be Doing</h3><ul> <li>Unit Preparation &amp; Upkeep: Work closely with Operations Managers to get apartments fully furnished, stocked, and ready for move-in—handling everything from small fixes to last-minute prep.</li> <li>On-the-Ground Support: Serve as Blueground’s boots on the ground, resolving issues such as guest lockouts, cosmetic repairs, and WiFi or tech troubleshooting quickly and effectively.</li> <li>Inspections &amp; Quality Checks: Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure every home meets our quality standards.</li> <li>Walkthroughs &amp; Quality Assurance: Conduct detailed property walkthroughs to ensure furnishing, décor, and presentation are on-brand and flawless.</li> <li>Ad Hoc Projects: Support various local ops initiatives, such as key inventory management, organizing storage units, and capturing check-in videos for guest use.</li> <li>Team Coordination: Act as the on-the-ground liaison between the field, operations leadership, and the Customer Experience team—keeping communication tight and response time fast.</li> </ul><p><strong>Requirements</strong></p><ul><li>Problem-solver with the ability to stay calm, flexible, and efficient in a fast-paced environment</li></ul><ul> <li>Comfortable performing basic handyman tasks (e.g., furniture assembly, minor repairs, lockbox installation, etc.)</li> <li>Strong organizational skills with attention to detail</li> <li>Ability to lift and move items over 30 lbs regularly</li> <li>Tech-savvy and confident with tools like Slack, G Suite, and mobile task apps</li> <li>Driver’s license and access to a reliable vehicle (mileage reimbursed)</li> <li>Positive, upbeat, and team-oriented personality</li> </ul><p></p><p><strong>Additional

Requirements:</strong></p><ul> <li>Availability to work SAT/SUN/MON&nbsp;</li> <li>Valid driver’s license&nbsp;</li> <li>Ability to drive a company van-sized vehicle&nbsp;</li> <li>Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement</li> </ul><p><strong>Benefits</strong></p><ul><li>Competitive salary and quarterly performance bonus ($47,500 - $55,000 - up to 15% performance bonus)</li></ul><ul> <li>Laptop stipend &amp; monthly mobile plan reimbursement</li> <li>Flexible PTO</li> <li>Competitive Health insurance (Medical, Dental and Vision), along with complimentary access to wellness perks like Health Advocate, One Medical, Teladoc Virtual Health &amp; mental health therapy through Talkspace</li> <li>401k retirement plan</li> <li>Paid maternity/parental leave benefits for new parents</li> <li>Complimentary accommodation in Blueground locations.

Think summer in Greece and winter in Dubai!</li> </ul><p>#ind2</p>