Loss Prevention Customer Service Associate

Opportunity: Grow Your Career Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention.

Understands operational procedures and deters acts of dishonesty within established customer service guidelines. Provides timely, courteous and knowledgeable service to customers Engages customers, providing support and creating a positive shopping environment Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence Observes accurate checkout procedures for customers and Associates Communicates shrink-related concerns to Store Management and Loss Prevention Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

Coordinates and completes shrink-related activities in partnership with Store Management Supports and participates in store shrink reduction goals and programs Promotes a culture of honesty and integrity; maintains confidentiality Encourages Associate use of shrink reduction resources Promotes safety awareness and supports maintenance of a safe environment Follows through on commitments; accomplishes goals with minimum supervision Adheres to all labor laws, policies, and procedures Performs other duties as assigned Who We're Looking For: You.

Excellent communication skills and good judgment Ability to respond appropriately to changes in direction or unexpected situations Standout colleague, working effectively with peers and supervisors to accomplish tasks Able to work a flexible schedule to support business needs 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses.

Applicants with arrest or conviction records will be considered for employment. Address: 3050 Fashion Center Blvd Location: USA Homesense Store 0022 Newark DE This position has a starting pay range of $15.00 to $17.10 per hour.