Staff Software Engineer

As a Staff Software Engineer at Titan, you'll play a pivotal role in shaping the future of AI-powered IT service delivery. You'll work across the stack to build intuitive, high-impact products that blend human expertise with autonomous AI agents, transforming how managed service providers (MSPs) operate. This is an opportunity to join an early-stage team, have meaningful product ownership, and help define the engineering culture as we scale.

- Design, build, and maintain scalable backend systems that power AI-driven automation.

- Develop APIs and services that integrate AI models into customer-facing applications.

- Collaborate with AI and frontend engineers to integrate our AI-powered platform into customer-facing tools.

- Drive technical decisions around system architecture, scalability, and best practices as we scale.

- Ship fast and iterate, balancing speed with quality in a fast-paced, startup environment.

- 4+ years of software engineering experience, with expertise in building and scaling web services.

- Strong proficiency in Python, Node.js, or Go, with experience in cloud-based architectures (AWS, GCP, or Azure).

- Familiarity with AI/ML-driven systems or real-time data processing is a plus.

- User-focused builder - you care deeply about the customer experience and sweat the details.

- Startup mindset - comfortable with ambiguity, eager to take ownership, and ship quickly.

- Bonus: Experience integrating LLMs, AI-powered automation, or observability tools is a plus, but not required.