Supervisor - SFO San Francisco Airport - Full-time

- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads

- Maintain a safe working environment by monitoring safety procedures and equipment.

- Perform the same Cart Associate work duties as those supervised, including but limited to:

- collect and transport carts to ensure carts are available for customer use;

- Collaborate with workers and managers to solve work-related problems.

- Review work throughout the work process and at completion to ensure that it has been performed properly.

- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints

- Maintain excellent communication and cooperation with employees, facility management, airline management and other government officials (CBP, TSA, FBI, etc.)

- Inspect equipment; carts, CMU's, Cushman's, etc., perform emergency maintenance or take equipment out of service, report maintenance needs

- Assist with collections, counting/recording money, documenting meter readings

- Assess training needs of staff and arrange for or provide appropriate instruction

- Motivating, developing, and directing employees, identifying the best employees for the job

- Technologically adept and receptive to learn computer-based reporting tools

- Maintains an enthusiastic and positive "Can Do" attitude, that fosters teamwork and unity

- Ability to stay poised and professional in high pressure situations

- Capable of focusing on the "Big Picture" rather than immediate short-term effects

- Ability to apply the appropriate level of workplace flexibility

- Receptive to criticism and feedback from your team in order to improve the operation

- Ability to effectively analyze data and problem solve situations based on available information

- Capable of teaching others to perform specific tasks; selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action

- Running, maneuvering, navigating, or driving vehicles or mechanized equipment

- Proven leadership skills; previous supervisor experience preferred