Experience: 5+ years
- Serve as a primary point of contact for case teams, providing guidance on eDiscovery workflows, best practices, and defensible approaches throughout the lifecycle of a matter.
- Configure and manage Relativity workspaces, including user permissions, layouts, views, and workflow components tailored to case-specific needs.
- Support data reduction and review optimization strategies, including deduplication, filtering, searching, analytics, and other technology-assisted workflows.
- Coordinate with Litigation Support team members to ensure timely execution of processing, data loading, review setup, and productions.
- Monitor project progress, communicate status updates, and proactively identify and escalate risks, issues, or delays.
- Maintain accurate tracking and documentation of project requests, data handling activities, and production deliverables in accordance with departmental protocols.
- Collaborate with external vendors for specialized services, including collections, scanning, OCR, and trial support, ensuring alignment with firm standards.
- Monitor the Relativity environment for issues and coordinate with appropriate teams to resolve technical concerns.
- Provide training and ongoing support to attorneys, paralegals, and clients on the use of Relativity and related tools, translating technical concepts into practical guidance.
- Contribute to the evaluation and adoption of new eDiscovery tools, workflows, and technologies, including emerging analytics and AI capabilities.
- Assist with processing, data loading, exports, and productions as needed in coordination with eDiscovery Engineers.
- Draft and maintain documentation related to workflows, issues, and resolutions to support defensibility and knowledge sharing.
- Collaborate with the Director of Litigation Support on departmental initiatives and administrative projects, including process improvements, technology evaluations, and other strategic efforts as needed.
- Strong proficiency in RelativityOne, including workspace administration, review workflows, and production management.
- Minimum five years of experience supporting eDiscovery workflows within a law firm, vendor, or corporate legal environment.
- Demonstrated understanding of defensible eDiscovery practices across the EDRM lifecycle.
- Experience with data reduction strategies, analytics, and technology-assisted review (TAR); familiarity with AI-assisted review tools is a plus.
- Ability to communicate complex technical concepts clearly to attorneys, clients, and non-technical audiences.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively within cross-functional teams.
- Experience with additional litigation support and trial presentation technologies, such as TextMap, Trial Director, or similar tools. Familiarity with multimedia formats, including audio and video files, is a plus.
- Experience in use and administration of other litigation support software and technology, including, but not limited to: TextMap, Trial Director, or video/audio editing software.
- This role operates within a standard business environment and is eligible for remote work, subject to firm policies and business needs.
- Standard working hours are 8:00 AM to 5:00 PM Central Time. Occasional flexibility outside of these hours may be required to support time-sensitive matters or deadlines; however, after-hours requests are infrequent.
- Work may involve collaboration with case teams, clients, and colleagues across multiple time zones.
- Occasional travel may be required for client support, training, or other business needs.
Illinois: $120,000 - $130,000 California: $125,000 - $130,000 Michigan: $115,000 - $125,000 Texas: $115,000 - $125,000
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