Installer/Trainer Full Time

Help make a difference! CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone.

This individual must enjoy working with a variety of people in their homes. The schedule is flexible and it's the perfect position for people who like to work independently. This is a part-time position with potential for career growth and advancement.

- Courteously train customers on how to use the phone and its features

- Attend and participate in trade shows and other corporate events as assigned

- Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business

- Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events

- Complete required reports and submit invoices and feedback on customer interactions

- Maintain adequate inventory of equipment and supplies in order to service customers

- Ability to effectively communicate in English through reading, writing, speaking and listening

- Able to sit/ stand for a long period of time in an office environment

- Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply today! www.sorenson.com/company/careers/ Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.