Senior Delivery Consultant- West Coast

- Run recurring customer sessions with the operators and builders who will live in the system, surfacing the ground-level realities that change what gets built and how.

- Build the interfaces, field agents, automations, data models, and integrations that translate a solution vision into working systems.

- Make the calls that close the gap between designed and real: when user feedback signals a design issue, bring the solution, not just the flag.

- Build efficiently with AI and reinvest the saved time in customer engagement; customer-facing time is actively measured and valued on this team.

- QA your own work against how users will actually behave, not just whether automations fire correctly.

- Create reusable build patterns that extend impact beyond individual engagements.

- Achieve full Airtable platform proficiency within 90 days; advanced work across interfaces, automations, data modeling, and integrations is the baseline expectation.

- AI is embedded in how you build, not something you reach for on select tasks. You use it across every phase of delivery: designing, building, testing, documenting. You can name exactly which tasks you've offloaded to AI, how much time it frees, and where your judgment is what AI can't replace.

- 3-5 years in a client-facing delivery or implementation role, with direct accountability for whether systems work in practice, not just whether they shipped.

- Hands-on technical depth: you have built complex systems with forms, automations, integrations, and data models, and you understand the tradeoffs at each layer.

- You communicate across the room, equally fluent with C-level sponsors, technical stakeholders, and the business SMEs whose daily work is changing. You know what each audience needs to hear and how to earn their trust.

- You read the question behind the question. Customer requests often reflect what's comfortable, not what's needed. You surface the real constraint, present trade-offs persuasively, and are direct enough to redirect a customer toward what will work when they're defaulting to what they know.

- You can read whether "this won't work" is a design problem or a change management problem, and you handle both.

- You have mastered a complex platform quickly before and can do it again within 90 days.

- Proven ability to work collaboratively with Product, Engineering, and Sales to drive outcomes and ensure cross-functional alignment.

For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is:

For all other work locations (including remote), the on-target earnings range for this role is: