What You'll Do - Execute against high-priority tooling and automation initiatives across the operational stack - Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency - Support and improve systems across multiple tools, including support platforms and AI-driven solutions - Translate defined problems into practical, well-scoped technical solutions - Identify gaps or inefficiencies in current tooling and proactively address them - Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production - Contribute to ongoing improvements in how our systems connect and operate together What We're Looking For Technical Fluency - You're comfortable working with APIs, integrations, and automation tooling.
You can build, debug, and adapt across different systems without relying on heavy oversight. Execution Discipline - You take defined problems and drive them through to completion. You manage multiple priorities effectively and maintain a high bar for quality and reliability.
Systems Thinking - You understand how tools, workflows, and dependencies connect. You look for ways to improve how systems operate together, not just individual components. Problem Solving - You can take loosely defined or scoped problems and translate them into practical, well-structured solutions.
Ownership Mindset - You take responsibility for delivering high-quality work and improving the team's day-to-day operations through better tooling and processes. Nice to Have - Experience working with support platforms such as Zendesk - Familiarity with AI-driven tools and automation workflows - Background in Ops, Support, or CX environments - Experience working with evolving or fragmented tooling stacks Hiring Process - Application - Case Study - Case Interview with a team member - Interview with Head of Core Services - Interview with Head of Operations - Final Culture Interview with Executive Leadership Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process.
Report any scammers impersonating the Clipboard hiring team members here .
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