Check out a day in the life of Front of House team member here
The pay rate or range for this position is: $34.00 per hour34.00 per hour
As a representative for our company you will serve as a host/hostess to customers, you will be the frontline for customer service. You will serve as a host/hostess to customers and support kitchen staff by accommodating any special needs of guests. As a part of the team you will inspect dining room serving stations and tables for cleanliness and neatness, restock supplies, set tables, buss tables, take orders, prepare beverages and expedite orders.
- Coordinates/ Assigns activities of dining room personnel to provide fast and courteous service.
- Inspects dining room service stations for neatness/cleanliness, restocks food and condiment stations while avoiding contamination.
- Stock/Re-stock utensils, plates, glasses in the service area.
- Uses carts to transport utensils, glassware, plates, and food.
- Acts as a host/hostess for guests, takes orders, and set/re-set tables with place settings.
- Restocks food and condiment stations while avoiding contamination.
- May coordinate and direct daily tasks to ensure quality of production and ensure staff maintains positive workflow.
- Provide Management with consistent communication on operational tasks and team effectiveness.
- Follows safety and sanitation procedures with all guidelines from OSHA, Department of Public Health and Risk Management.
*NOTE: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.
- Strong communication, time and resource management and planning skills.
- Ability to manage multiple tasks and projects on a consistent basis.
- Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation.
- 1+ year experience in a food service operation and or customer service role.
The work environment for Front of House includes the following large kitchen environment elements and exposures.
- Environmental demands: Hot surfaces, food trays, hot water for heating
- Must have and maintain an active Handlers’ Card (ServSafe) and adhere to local food handler requirement.
- Maintain an exceptional personal record of punctuality and attendance.
- Consistently perform all duties in a responsible and efficient manner.
- Lifting and carrying constantly objects that weight less than 10 - 12 pounds.
- Frequently lifting and carrying objects between 21-30 pounds.
- Items weighing over 40 lbs. must be carried by two people.
- Constantly reaching across surfaces, above shoulders and outward.
- Good or correctable vision is required to safely perform all duties.
- Frequent standing, walking, bending and twisting are required to perform cooking and food prep duties. Squatting and kneeling may be required. Good balance required to safely perform all assigned tasks. Neck flexion and usage will be constant while performing assigned tasks.