Hospital Operations Manager

The Opportunity: As our Hospital Operations Manager, you'll be the operational heartbeat of the hospital. You'll run day-to-day, ensuring your team meets and exceeds performance, financial, and client-experience targets.

From staffing and scheduling to inventory, compliance, and reporting, you're the leader who makes the hospital run smoothly with a culture that attracts top talent and delivers exceptional veterinary care and patient experiences.

What You'll Do: - Lead all daily hospital operations - Ensure compliance with all operating standards and

requirements - Create and maintain accurate work schedules - Hire, train, and onboard new team members-setting the bar for performance and culture - Prepare monthly reports on hospital performance, staffing needs, margins, and trends - Conduct performance reviews and provide coaching for growth - Monitor inventory, manage ordering, and maintain cost control - Support doctors, staff, and clients with clarity, speed, and professionalism Our Hospital Managers Bring: - Operational Excellence: Ability to execute and enforce protocols, manage appointment flow, oversee inventory, and balance hands-on tasks with leadership

responsibilities - Client Relations: Maintains a top-tier client experience and proactively resolves issues - Team Leadership: Hires and develops high-performing teams; models accountability and professionalism - Culture & Growth: Builds a positive, results-driven environment and rewards excellence - Technical Support: Strong veterinary technician skillset; able to model technical and patient-care excellence Required

Qualifications: - Proven work experience as a Hospital Operations Manager, Medical Office Manager or similar role strongly preferred. - Three plus years in veterinary medicine with progressive responsibilities, technician background strongly preferred - Powerful leadership skills and an empathetic approach to management, experience training and mentoring/developing others - Advanced skills in Practice Management Systems and MS Excel. - Basic accounting skills - Demonstrated ability to implement and enforce standard operating procedures and hospital protocols to maximize productivity and patient satisfaction - Demonstrated ability to communicate clearly and effectively with hospital and corporate teams and the confidence to make important decisions. - Excellent problem-solving capabilities, proactively manage and resolve conflict and the ability to work well under pressure - Demonstrated passion to make a difference in pets and people's lives What We Offer Our Hospital Managers: - Competitive

Compensation: A strong base salary with a generous annual performance-based bonus-because we believe in rewarding the leaders who drive our success. - Comprehensive benefits package: Comprehensive medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage. - 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals. - Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance. - Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location. - A Culture that Values You: Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small.

Ready to take the next step in your career? Join a company that invests in you and your future. At GoodVets, you're not just managing a hospital-you're shaping the standard for veterinary care.