Warehouse Operations Supervisor- Final Mile

the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

- Primary responsibility for hiring and managing the dispatcher role. - Has direct reports and is responsible for supervisory duties and/or has significant input in employment decisions, such as: hiring, firing, training, coaching, directing and evaluating the work of subordinates, disciplinary action, timekeeping approval, etc. - Responsible for accurate daily loadout, including staging freight, verifying manifests, and ensuring trucks are dispatched on time. - Assumes management of the daily stand-up with independent contractors, communicating route assignments, service expectations, and safety topics when Assistant Manager is not present. - Responsible for dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field. - Provides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when required - Oversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns process - Maintains accurate records in the delivery management platform (e.g., DispatchTrack), including route completion, exceptions, and returns. - Assumes management of the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service execution. - Enforces company and customer policies and procedures, including safety, uniform, and service standards - Responsible for monitoring processes and recommend improvements to the Assistant Operations Manager. - May be responsible for the inbound and outbound warehouse operations. - Establishes and maintains a strong positive relationship with the client. - May make recommendations to management pertaining to related work processes, practices, issue escalation and resolution of issues, etc.

Minimum 2 years of related final mile, warehouse, or distribution center experience - Prior lead, dispatcher, or supervisory experience preferred - Experience working with independent contractors or third-party carriers preferred - Experience with delivery management or routing software (e.g., DispatchTrack) preferred - PC literate with experience using Microsoft Outlook, Word, and Excel

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics.

Visit www.workatGEODIS.com to learn more.