Benefits Analyst

Position Summary: The Benefits Analyst is responsible for interpreting Summaries of Benefits and Coverage (SBCs) and any client-specific benefit information provided to accurately complete the department's Project Requirements Document (PRD), and benefit book templates. Key

Responsibilities: - Work with the Project Manager to understand the changes needed or the collateral to be created for the client. - Obtain all necessary background information and materials and ask relevant questions to enable project completion. - Effectively interpret SBCs, SPDs, benefits summaries and marketing spreadsheets and ensure the information is accurately transferred to or annotated in the PRD and other benefit templates. - Review all work for consistency, accuracy, and wholeness. - Ensure edits consistently follow our Higginbotham standard for benefits information. - Promptly inform Project Manager and Content Writer when information is ready for next step or when information needs to be clarified or provided. - Comply with organization and usage of content library. - Balance a workload of several competing assignments with quick turnaround times. - Proactively identify opportunities and work with team to improve processes.

Specific Knowledge, Skills and Abilities: - Ability to work in a fast-paced environment and produce error-free work. - Highly motivated self-starter who works independently to accomplish goals. - Strong organization and time management skills, with attention to detail. - Stay up-to-date with changes in benefits regulations, industry trends, and best practices to ensure our communication efforts remain compliant and competitive. - Computer skills and tools, including Microsoft Office, Asana, and Monday.com. - Team player with positive approach. - Exceptional communication skills, both verbal and written. - Commitment to continuous learning.

Experience and Education: - Minimum of three years of experience in health insurance. - General lines insurance license preferred. - Bachelor's degree preferred. Physical

Requirements: - Ability to sit or stand for long periods of time. - Repeated use of sight to read documents and computer screens. - Repeated use of hearing and speech to communicate on telephone and in person. - Repetitive hand movements, such as working on keyboard and writing. Core Competencies: - Leadership: Display leadership skills and ability to motivate fellow employees (If applicable) - Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner - Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly - Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences - Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively - Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals - Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction - Dependability: Acknowledgment of the importance of being present and punctual - Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome - Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously - Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment Systems: - Proficient with Microsoft Office Suite - Applied Epic experience preferred, but knowledge of similar Agency Management System (AMS) is acceptable Physical

Requirements: - Ability to lift 25 pounds - Repeated use of sight to read documents and computer screens - Repeated use of hearing and speech to communicate on telephone and in person - Repetitive hand movements, such as keyboarding, writing, 10-key - Walking, bending, sitting, reaching, and stretching in all directions Notice to Recruiters and Staffing Agencies : To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham.

Please do not contact or send unsolicited potential placements to our team members.