Resident Relations Specialist

We’re hiring a Renewal Support Specialist to join our centralized operations team in the Denver Tech Center. In this fully onsite role (5 days/week) in the Denver Tech Center , you’ll support the resident lifecycle by managing renewals, notices, and key administrative processes that keep communities running smoothly. What You Will Do

• Manage the lease renewal process (generate offers, prepare lease documents, finalize paperwork)
• Process Notices to Vacate and ensure accurate documentation
• Support onsite teams by handling resident inquiries and shared inbox requests
• Assist with post move-out processes and ensure compliance with internal procedures
• Maintain accurate records and resolve data discrepancies in internal systems
• Collaborate with community teams to deliver a seamless resident experience

• 1–3 years of customer service, administrative, or operations experience
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks in a fast-paced environment
• Comfortable learning new systems and handling data entry
• Professional communicator (written and verbal)
• Property management experience is a plus

Who We Are AIR Communities , headquartered in Denver, CO, is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success.

When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.