Programme Coordinator, Trustlaw-Thomson Reuters Foundation

About the role Pre-Sales & Solution Consulting Partner with Sales teams to support the full sales cycle from opportunity qualification through solution design, proposal development, negotiation support, and deal closure.

Lead customer discovery sessions to understand business challenges, compliance requirements, current tax processes, technology landscape, and desired outcomes.

Recommend the most appropriate Thomson Reuters tax solutions based on customer needs, business priorities, and regulatory requirements. Translate complex indirect tax, GST, and e-invoicing requirements into clear, compelling solution narratives for customers.

Develop differentiated value propositions that clearly position Thomson Reuters against competitors. Support Sales teams in qualifying opportunities, defining scope, identifying decision criteria, and progressing deals through the pipeline.

Help develop and close new business opportunities to meet and exceed gross sales targets. Product Demonstrations & Customer Engagement Own and deliver tailored product demonstrations aligned to customer pain points, use cases, industry requirements, and buying-stage maturity.

Present Thomson Reuters solutions confidently to a range of stakeholders, including tax, finance, IT, procurement, shared services, and executive leadership.

Lead solution workshops, proof-of-concept discussions, and technical or functional deep-dive sessions where required. Support complex customer engagements by providing subject matter expertise and solution credibility.

Assist in strategic retention and renewal situations by reinforcing solution value and identifying expansion opportunities. Proposal, RFP & Deal Support Support responses to RFPs, RFIs, tenders, and customer questionnaires with strong functional, domain, and solution input.

Contribute to proposal development, solution architecture, business case creation, and commercial positioning. Work with Sales, Product, Legal, Commercial Policy, and other internal teams to support complex deal execution.

Provide insight during bid strategy discussions and help shape winning proposals for strategic accounts. Market, Domain & Thought Leadership Stay current on developments in indirect tax, GST, e-invoicing, regulatory changes, digital tax transformation, and tax technology trends in India.

Bring market insights and domain expertise into customer conversations to build credibility and trusted advisor status. Represent Thomson Reuters in customer meetings, industry events, webinars, internal enablement sessions, and public forums where appropriate.

Share customer feedback, market trends, competitive insights, and product enhancement opportunities with Product and Business teams. Act as an internal advocate for customer needs and market requirements.

Pipeline, Forecasting & Internal Collaboration Maintain accurate and timely opportunity, activity, and customer information in Salesforce and other CRM systems.

Collaborate closely with Sales to support pipeline progression, deal strategy, and forecast accuracy. Work cross-functionally with Product, Marketing, Customer Success, Professional Services, and Support teams to ensure customer requirements are understood and addressed.

Contribute to continuous improvement in pre-sales processes, sales enablement, customer engagement models, and organizational effectiveness.

About You The successful candidate will be a commercially minded tax technology professional with strong pre-sales, consulting, or solution-selling experience.

You will be comfortable engaging senior stakeholders, uncovering customer needs, positioning enterprise solutions, and helping Sales teams close complex opportunities.

CA qualification Typically 10+ years of relevant industry experience in indirect tax, GST, e-invoicing, tax technology, finance transformation, consulting, pre-sales, or enterprise software solutions.

Strong understanding of Indian indirect tax regulations, GST compliance, e-invoicing, e-way bill processes, and related tax technology workflows.

Proven experience in a customer-facing role, ideally in pre-sales, solution consulting, tax technology consulting, enterprise software sales support, or advisory services.

Demonstrated ability to support or influence complex B2B sales cycles. Strong commercial acumen and understanding of the sales process, including opportunity qualification, discovery, solution positioning, objection handling, proposal support, and deal closure.

Experience supporting RFPs, RFIs, tenders, proposals, demonstrations, or bid processes. Ability to understand customer business challenges and map them to appropriate solutions.

Strong presentation, storytelling, and communication skills, both written and verbal. Ability to engage confidently with senior stakeholders across tax, finance, accounting, IT, procurement, and executive leadership.

Consultative mindset with strong problem-solving skills and a customer-first approach. Ability to manage multiple opportunities, priorities, and pre-sales projects simultaneously.

Experience identifying cross-sell and up-sell opportunities across a broader tax, accounting, or compliance solution portfolio. Strong CRM discipline, preferably with Salesforce experience.

Preferred Experience Experience working with enterprise tax, ERP, compliance, or finance automation solutions. Prior experience with Thomson Reuters tax products or comparable tax technology platforms.

Background in Big 4, tax consulting, tax technology implementation, enterprise SaaS, or regulatory compliance solutions. Exposure to large corporate tax and finance departments, shared service centers, or multinational compliance environments. #LI-KP1 What's in it For You?

Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

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