Manager, Merchandise Production

• College Degree preferred
• Music merchandise, Retail Purchasing, Tour and/or eCommerce experience a plus
• Apparel print and/or manufacturing experience
• Product development system and/or Order management system experience

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

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Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

Day to day purchasing various merchandise, working closely with vendors to manufacture, ship and deliver. Constant monitoring of multiple orders simultaneously. Collaborates with team members and communicates relevant information to leadership and delegates priorities to coordinators. Drives for Success: Proactively takes concrete actions to complete tasks. Go the “extra mile” and overcome obstacles to improve outputs. This is a fast paced, high volume position that requires multi-tasking, resourcefulness & problem solving. Supporting artists, merchandise managers, product development and other internal customers to purchase, manage production and deliver merchandise for a vast roster of artists.

Here you’ll get to:

• Support Merchandise Production team and a variety of internal customers (Product Managers, Creative, Tour managers, eComm, warehouse, accounting, etc)
• Prioritize and delegate incoming orders
• Create purchase orders and work closely with vendors to insure successful delivery
• Manage production schedule
• Review and approve shipping plans
• Manage packing and tracking to insure all stakeholders receive records in a timely manner
• Host weekly meetings w/stakeholders and vendors to review work in progress
• Communicate shipment schedule to warehouse, tour managers and others daily
• Oversee product returns
• Monitor monthly invoice report to insure timely reconciliation
• Source, develop and maintain vendor relationships among an array of suppliers
• Maintain vendor report card and create semi annual report
• Train and mentor procurement Coordinators
• Product Sourcing and development with our overseas vendors.

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships. #LI-Onsite

Salary Range: $70,304 to $72,000 Annually

Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.



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WMX is Warner Music Group’s merchandise and e-commerce services division, focused on helping artists connect with fans through merchandise, physical music, touring, VIP ticketing, retail, licensing and direct-to-consumer experiences.

We work at the intersection of creativity and commerce, partnering with artists, managers, and label teams to build thoughtful, high-quality products and experiences that fans care about, and marketing them to drive revenue and add value to our clients business. From artist stores and limited-edition vinyl to tour merchandise and global retail programs, we treat merch and physical products as meaningful extensions of an artist’s creative vision.

WMX combines the global scale of Warner Music Group with an entrepreneurial, hands-on approach. We value collaboration, ownership, and curiosity, and we’re building a forward-thinking team that’s excited to evolve how artists reach and engage their audiences.

• You have 3 years of Procurement/Purchasing and/or Project management experience
• You have excellent organizational, time management and attention to detail skills
• You are customer focused and results driven
• You enjoy training, managing and supporting team members
• You enjoy a fast paced environment, can prioritize and provide swift direction to solve problems
• You have strong communication skills (both verbal & written)
• You have Microsoft Office experience (Word, Excel, PowerPoint) and willing to learn new software and work flow systems