Education: Bachelor's degree or related field
Experience: 2+ years
As a Revenue Cycle Intelligence Associate , you will lead customer initiatives and support the development and delivery of technology-enabled service offerings. You'll work closely with customers to leverage Kodiak's analytics platform and your experience as a revenue cycle operator to drive operational improvements and financial performance across the revenue cycle.
This role requires a blend of healthcare revenue cycle expertise, analytical acumen, and customer-facing experience.
- Partner with Engagement Managers with customer engagements focused on revenue cycle transformation and performance improvement.
- Analyze complex healthcare data sets to identify trends, root causes, and actionable insights.
- Develop and present detailed reports, dashboards, and visualizations using BI tools (e.g., Power BI, Tableau).
- Collaborate with cross-functional teams to design and implement data-driven solutions.
- Translate business needs into technical requirements and ensure successful delivery solution.
- Provide subject matter expertise on revenue cycle operations, KPIs, and best practices.
- Contribute to knowledge sharing across the organization by developing documentation and reusable tools that support team success.
- Support product development by identifying opportunities for innovation and automation.
- Participate in customer meetings, presentations, and strategic planning sessions.
- Travel occasionally to customer sites as needed (estimated <20%).
- Foster an environment of ownership of project and customer success
- Minimum 2+ years of progressive experience in healthcare revenue cycle operations, or consulting.
- Prior experience in a professional services or consulting environment is strongly preferred.
- Experience working with or for RCM vendors, health systems, or payers is highly valued.
- Deep understanding of revenue cycle KPIs, workflows, and operational levers (e.g., denials, A/R, cash collections, charge capture).
- Ability to interpret and communicate complex financial and operational data to non-technical stakeholders.
- Proficiency in data analysis and visualization tools such as Power BI, Tableau, and Excel.
- Familiarity with EHR/EMR systems (e.g., Epic, Cerner) and healthcare data standards (e.g., HL7, FHIR) is a plus.
- Bachelor's degree in Business, Healthcare Administration, Health Informatics, or a related field.
- PMP, RHIA, CRCR, HFMA certifications, or other relevant credentials.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent verbal and written communication skills, including experience crafting executive-level presentations.
- Ability to manage multiple priorities and work independently in a fast-paced, team-oriented environment.
High attention to detail and commitment to delivering high-quality work.
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This posting was published by Kodiak Solutions on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.