Sr Manager SAP Business Process Order Management O2C (Remote)

• Drive business process for the Opportunity to Cash workstream in the following focus areas: customer management, order management, and order pricing.
• Partner with Digital and business units to evaluate and implement SAP and other tools that complement/enhance process optimization.
• Partner with workstream leads in the business units to analyze recommendations for blueprinting to enable strategic goals identified in Global Design.
• Maintain Business Process Hierarchy.
• Maintain project plan for assigned responsibilities.
• Lead planning activities to establish scope, timeline, and resource plan for the assigned opportunity to cash business processes.
• Drive the execution of blueprinting activities inclusive of defining global process designs, standardizing metrics, and reporting, designing common information model, building global template, and testing for readiness.
• Partner with business units and system integrator to plan and execute activities for the various phases of the project.
• Ability to travel ~ 10-25% (primarily to RTX sites between Texas & Connecticut)

U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.



• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience
• Experience with large scale system implementation project(s) within SAP.
• Experience with quote and order management, customer management, order pricing, and returns management.
• Experience communicating across disciplines and with executive leaders while influencing others to adopt new concepts, practices, and approaches.

• Cross-functional knowledge of multiple work areas preferably through advanced education or aerospace and defense experience.
• CORE (or equivalent) and project management expertise.
• Understanding of SAP integrations, including critical hand off points, between R2R, O2C, and P2S.
• Work effectively in a matrixed team environment, collaborating across lines of business and function, while managing multiple activities concurrently.
• Align and translate strategy into specific goals, tactics, action plans and deliverables; clearly track and report progress to plan at both executive and working team level.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

RTX launched oneRTX focused on leveraging the scale of our three business units to improve collaboration, cost structure, productivity, and performance. The oneRTX: Process & Systems Transformation (PST) project is one of several major, multi-year initiatives under oneRTX that align to our goals as a company and optimize how we work, how we operate and how we deliver to our customers so that we can achieve our full potential.

The intent of oneRTX: PST is to harmonize processes, tools, and metrics across RTX, while deploying a common enterprise resource management platform – SAP’s S/4 HANA. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks to enable all employees to focus on value-add activities. With processes optimized and harmonized, we can leverage our scale so teams across RTX can share resources, leverage talent seamlessly and identify efficiencies. We will reduce cost and effort and improve performance as we break down silos and establish consistent ways of working.

The Opportunity to Cash workstream is a comprehensive end-to-end process that handles the complete cycle of order management, from receiving request for proposals to finalizing the payment and close out. It is designed to optimize and integrate various functions within an organization to streamline and enhance the efficiency of managing customer transactions. This role leads activities to enable strategic initiatives, establish program framework for process design and decision capture, and drives the launch and execution of blueprinting activities.