Sr Program Manager - Revenue Operations

Essential Duties and Responsibilities Lead Strategic Programs: Design and manage enterprise-level ROPS projects by defining scope, goals, timelines, and success measures to optimize the revenue cycle. Enable Process and Systems Improvements: Assess current-state billing, collection, and reporting tools; identify improvement opportunities; and implement scalable solutions to reduce friction and increase yield.

Deliver Insights and Drive Decisions: Define key financial and operational KPIs, build dashboards, and provide progress updates to senior stakeholders with strong storytelling focused on revenue health. Influence and Collaborate Across Teams: Foster strong relationships across Revenue Operations, Finance, IT, and Field Operations.

Navigate complex stakeholder environments to ensure alignment and coordination across large-scale transformations. Coach and Maintain Project Rigor: Provide mentorship and coaching to project managers, helping build team capacity and consistency in delivery within the RevOps department. Contribute to Team Culture and Growth: Promote a strong sense of team, connection, and shared success within the Revenue Operations organization.

Minimum Qualifications At least 5-7 years of relevant experience in program or project management, preferably in Revenue Operations, Finance, or Analytics-related functions. Demonstrated success leading complex, cross-functional initiatives with high visibility and strategic importance. Proficiency in Excel, PowerPoint, and Outlook Microsoft applications.

Advanced analytical skills with the ability to translate financial data into action. Proficiency in Excel, dashboarding, and data storytelling. Advanced communication and influencing skills, including experience presenting to executive audiences.

Healthcare industry experience preferred (e.g., understanding of reimbursement models or medical billing). Travel less than 5%. What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most.

Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive

benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. #LI-JH4 At DaVita, we strive to be a community first and a company second.

We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days. The Salary Range for the role is $85,000.00 - $135,000.00 per year. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience.

DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation.

You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally.

The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey-from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home.

As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe.

To learn more about what it means to be a part of our Village, visit Careers.DaVita.com. DaVita is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here.

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.