ServiceNow SecOps Implementation Manager

In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development.

Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence

Crowe is seeking a ServiceNow SecOps Implementation Manager to guide our clients through their Security (SecOps) ServiceNow implementations. This position requires an individual that demonstrates leadership, decision-making, and management skills, and to oversee the ServiceNow SecOps implementations to serve our clients with excellence.

- Support pre-sales activities such as demonstrations, project scoping, lead proof of concepts and assist with preparing SOWs (Statement of Work)

- Advise clients on leveraging ServiceNow for supporting their Security program.

- Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track.

- Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline

- Provide guidance to developers on ServiceNow configuration.

- Provide final quality assurance reviews of all deliverables.

- Expand client's vision and opportunities to drive additional business value through ServiceNow.

- 3+ years of experience delivering ServiceNow implementations and integrations with an emphasis on Security.

- Certifications in Certified System Administrator (CSA) and/or Certified Implementation Specialist- SIR & VR

- ServiceNow implementation lead or system administrator experience.

- Knowledge and experience running a Security program on ServiceNow.

- Experience managing & delivering multiple projects at the same time.

- Experience providing business/operations/technical consulting to senior leaders of organization.

- Ability to work both independently and in a team environment with professionals of all levels.

- Strong organizational, interpersonal and presentation skills

- Ability to multi-task and manage multiple projects at the same time.

- Exceptional problem solving, critical thinking, and analytical skills.

- Working knowledge of project planning and project management methods and tools

#LI-JB1 #ServiceNow #SecOps #Security #Implementation #GoCrowe

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $103,200.00 - $210,900.00 per year.