Helen of Troy

Sr. Business Systems Analyst - Supply Chain Planning

$100,000.00 - $130,000.00 annuallyFull-time · USA - Marlborough, MA
✓ Verified live on the employer's own system · added 36 days ago
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Senior

Requirements

Education: Bachelor's degree or related field

Skills & tools

ManagementFinancial AnalysisInventory ManagementTroubleshootingERPOperationsPower BiLogistics
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Full job description

We are seeking a highly skilled Sr. Business Systems Analyst - Supply Chain Planning to support the design, execution, and optimization of supply chain planning processes and systems across the HELE business. This role plays a critical part in enabling data-driven planning decisions, system stability, and continuous improvement using platforms such as O9 Solutions, Oracle ASCP, and ERP-integrated ecosystems.

The position requires strong expertise in Demand Planning, Supply Planning, and planning system configuration, along with the ability to align IT capabilities with HELE's business needs, including product lifecycle management, promotions, and high-variability demand patterns.

- Analyze demand and supply planning data to identify trends, forecast accuracy gaps, and improvement opportunities across HELE categories.

- Support forecast performance tracking (BIAS, MAPE, Forecast Value Add) and inventory health metrics.

- Provide insights on seasonality, promotion uplift, and new product introductions (NPI) specific to HELE markets.

- Maintain and support O9 Demand & Supply Planning modules, including configuration, master data alignment, and troubleshooting.

- Support legacy and integrated systems such as Oracle ASCP and ERP interfaces.

- Ensure data integrity across Item, Location, Customer, and Planning hierarchies.

- Support executive and operational reporting for S&OP / IBP cycles.

- Manage and enhance planning KPIs within O9 and reporting tools (Power BI or equivalent).

- Align system capabilities with SIOP, S&OP, and IBP processes across regions.

- Support planning for high SKU proliferation and frequent product transitions (soft/hard/staggered).

- Enable promotion planning and uplift modeling for retail and e-commerce channels.

- Support product lifecycle management (NPI, phase-in/phase-out) within planning systems.

- Address demand volatility and regional variability (NA, EMEA, LATAM).

- Identify and implement process standardization opportunities across regions and functions.

- Partner with business and IT teams to reduce manual intervention and enable governed self-service planning capabilities.

- Support data governance and hierarchy management (Item, Customer, Supply Chain structures).

- Participate in SIT/UAT cycles, ensuring solution quality and alignment to business requirements.

- Contribute to functional design documentation and solution architecture alignment.

- Drive alignment between HELE business processes and planning system capabilities across regions.

- Own/Support functional architecture for supply chain planning systems, including integrations with ERP, data platforms, and analytics.

- Provide direction to build/support teams for O9 configuration and enhancements.

- Ensure solutions are scalable, standardized, and aligned with global planning governance models.

- Act as a bridge between business stakeholders, IT, and data teams.

- Bachelor's degree in supply chain management, Information Technology, Business Administration in supply chain with IT/ Analytics, or a related field.

- Ability to work cross-functionally and influence stakeholders.

- Ability to attend early and late conference calls for international teams (EMEA and APAC).

- Experience in consumer products / HELE-type environment (high SKU, promotions-driven).

In Massachusetts, the standard base pay range for this role is $100,000.00 - $130,000.00 annually. This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance.

The range listed is just one component of the total compensation package for employees.

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