Landscape Account Manager

Key Responsibilities Client Relations Serve as the main point of contact for a portfolio of commercial and residential properties. Conduct regular on-site walkthroughs, address concerns, and ensure service expectations are exceeded. Build strong, long-term relationships with clients and become their trusted point of contact Communicate proactively with clients - understanding and addressing needs, solving issues and reinforcing trust.

Sales Manage and grow an existing portfolio of maintenance accounts while also identifying and establishing opportunities to establish new clients. Oversee and negotiate annual contract renewals. Ensure follow up is quick and consistent with each client.

Actively seek opportunities to sell additional services and enhancements that improve the client property's health, performance and appearance. Operations Perform client site visits regularly to assess quality, identify improvements, and ensure expectations are met. Collaborate with production teams and leaders to ensure quality services are provided and within budget.

Coordinate and support seasonal services, including snow and ice management as needed. Communicate client needs and scopes of work to field teams, ensuring work is completed on time, within budget, and to company quality standards. Coach teams on industry best practices, horticultural standards, and safety protocols.

Monitor job costing ensuring the profitability of your specific client portfolio. Assist with morning roll outs, ensuring teams are safe and prepared for the workday. Additional Responsibilities Support and lead special projects in support of the business priorities Promote and foster a positive culture and continuous improvement through an empowering and proactive approach Be flexible and open to wearing multiple hats including assisting in field operations as needed.

Qualifications & Skills 3+ years of customer service, account management and/or sales experience. 2+ years of leadership experience desired. 2+ years of landscape maintenance, operations, horticultural knowledge preferred.

Strong verbal and written communication skills to effectively manage expectations with a wide range of stakeholders (clients, crew members, and executives). Proficiency with MS Office and Aspire systems. Degree in Horticulture or related industry preferred.

Detail oriented, highly organized and responsive to email, teams and projects Strong work ethic, great attitude, proactive in nature and a problem-solver Demonstrated ability to gain trust and credibility with clients, team and leaders Excellent relationship building skills with people at all levels and in all functions Ability to prioritize workload, handle multiple tasks, meet deadlines and work self-directed with a sense of urgency.

The Perks 401(k) plan with company match Medical insurance Dental insurance Vision insurance FSA/HSA PerkSpot Long-Term Disability and Life Insurance Paid time Off Tuition Reimbursement (after one year of service) Pay Transparency Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides employees with an environment where pay transparency and dialogue on compensation are allowed.

Mariani Enterprises LLC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Position Range: $80,000 - $110,000 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice. Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Frank Mariani had a vision. As the leader of one of the nation's largest and most respected landscaping companies, he had come across many like-minded businesses in his travels. These companies shared similar ambitions, values and challenges.

He asked himself if it would be possible to create the ultimate industry peer group to help each of these companies become even better at servicing clients, creating opportunities for their associates and building a more secure future for all. Thus, the Mariani Premier Group was born. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.