Business Operations & Strategy

About The Role: We are seeking a Business Operations & Strategy Lead to partner closely with our founders, MSP executives, and product / finance teams on special projects, operational improvements, and integration / growth strategy. What You'll Do: - Business operations: Partner with MSP executives and leaderships to identify key bottlenecks and revamp operations to enable better growth; embed within MSP operating teams to identify pain points and product gaps for engineers and managers - Revenue operations: Execute on initiatives to both accelerate sales growth and improve existing customer retention - Integration strategy: Identify opportunities to drive successful integration across finance, operations, and product for new portfolio organizations and clients - Corporate strategy: Support executives with data analytics and strategic projects to set quarterly business goals at the MSP and Titan level Who You Are - 3-6 years of experience across business strategy, operations, consulting, and finance.

Prior operating experience in a startup, PE, or high-growth technology environment is preferred - Strong business sense and analytics fluency - Fast learning curve - you thrive in ambiguous problem spaces; you learn new workflows and concepts quickly and become an SME within days or weeks - Exceptionally versatile - you can context switch to work well with operators at all levels of the business across multiple projects.

You thrive in both high-level strategy discussion and day-to-day execution - Excellent executive presence and communication skills - you build working relationships with all teams, you can synthesize complex ideas, and you are calm under pressure