Principal Process Associate (Intelligent Automation Engineer)

Capital One is seeking a motivated professional for a Principal Process Associat e position on the Finance Product and Data Solutions team .

In this role, you will work as a part of a highly collaborative team supporting the Finance organization. The associate will perform core intelligent automation duties, including designing cognitive workflows, scaling data compliance tracking, and expanding our automated bot ecosystem.

- Gathers requirements, builds, tests, and deploys intelligent automation workflows and cognitive solutions using industry-standard tools with minimal oversight.

- Utilizes best practices to optimize business processes using intelligent automation, machine learning (ML) integrations, and artificial intelligence (AI) to reduce incident handling time, change implementation time, and service delivery.

- Creates monitoring and analytics solutions for automated workflows using industry-standard tools.

- Creates processes, procedures, guidelines, and standards for intelligent automation development across the team.

- Mentors junior team members in intelligent automation best practices.

- Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

- At least 3 years of Technology Project Delivery experience

- At least 1 year of experience with modern Intelligent Automation platforms (e.g., UiPath, Automation Anywhere, Blue Prism, python) and integrating cognitive API services (OCR, NLP, or Generative AI).