Head of People Operations (US)

• Design and build an AI-native HR function: create systems that use AI to continuously improve workforce planning, performance management, and talent development.

• Architect intelligent talent infrastructure: develop capabilities including AI- driven skills mapping, internal mobility systems, and dynamic compensation modeling.

• Deploy AI across the employee lifecycle: integrate AI and automation into onboarding, performance management, and organizational design.

• Translate AI capability into business outcomes: identify high-leverage opportunities where AI can improve decision quality, organizational speed, and workforce effectiveness.

• Lead and develop the People Operations team: foster a culture of experimentation, ownership, and operational excellence across a high-performing HR function. Step 1
• Recruiter Intro: 30-minute call to cover background, role fit, and logistics.

Step 2

• Hiring Manager Interview: Conversation with the Chief Administrative Officer focused on leadership philosophy and AI-native HR experience.

Step 3

• Technical / Case Discussion: Deep dive into a people ops problem or system design scenario with cross-functional stakeholders.

Step 4

• Executive Interview: Final conversation(s) with senior leadership.

Step 5

• Offer: Reference checks conducted in parallel where possible.

• 5+ years building or leading HR systems in high-growth or technology organizations.

• Demonstrated track record of using AI to meaningfully redesign people processes — recruiting, workforce analytics, knowledge management, or operational workflows.

• Technical fluency with modern AI and automation tools, including building or orchestrating LLM-powered workflows and integrating systems across an enterprise stack.

• Proven ability to design scalable systems, run structured experiments, and translate ambiguous organizational problems into working solutions.

• STEM degree or equivalent experience in a technically rigorous environment.

About the Role Most companies are layering AI onto legacy HR processes. We're doing the opposite. We're hiring a Head of People Operations (Director Level) to design and lead an AI-native people function where performance management, talent development, and workforce planning are powered by intelligent systems, not adapted from old ones.

This role partners closely with leaders across the company.

Success in the first year looks like a functioning AI-enabled talent infrastructure, a high-performing People Ops team, and measurable improvement in how we develop and deploy people across the portfolio.

CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.

For US-based candidates, this posting is intended for candidates that reside in the following states: AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.