The Engine Technician IV is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.
- Will complete assigned jobs and task to meet flat rate times and re-do metric.
- Work safely and follow all WCAT safety policies and procedures.
- Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
- Follow contamination control and HAZMAT rules and regulations.
- Remove and install parts, disassemble and assemble components, clean and inspect and adjust assemblies with ability to self-monitor work quality.
- Determine and perform warranty repairs using CAT warranty guidelines.
- Timely parts and core returns with appropriate documentation.
- Timely return of warranty parts with appropriate documentation and packaging.
- This position requires the ability to provide accurate quotes and pricing estimates to the customer.
- Proficiently and accurately diagnose and troubleshoot problems on gas and diesel engines, give recommendations for repairs and make all critical engine repairs and adjustments.
- Apply specific failure analysis and procedures in determining proper diagnosis.
- Test and verify correct operation of all repairs and emission adjustments.
- High school diploma or general education degree (GED); or five to eight years related experience and/or training; or equivalent combination of education and experience.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and the ability to deal with problems involving concrete variables in standardized situations.
- Knowledge of Database software; Internet software; Manufacturing software and Order processing systems.
- Will be certified prior to operating a forklift and/or man lift.
- Must be able to obtain or currently posses’ adequate tooling to perform duties.
- Flexibility to work various schedules including shift work.
- This position requires mastery knowledge of CAT product knowledge and in-depth skills of the electrical, electronic systems, and components of a gas and diesel engine.
- Mastery of all hand tools, air tools, precision measuring tools and instruments, lap tops, diagnostic software and cranes and rigging equipment.
- Must be certified in all required Engine Shop Tech I, II, and III training requirements and/or demonstrated performance.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit or smell.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals.
The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration.