Universal Banker II - Float

JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

• Identify sales opportunities, deepen existing relationships, and grow Salem Five’s market share in the communities it serves.

• In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services.

• Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank’s system of record.

• Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes.

• Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services.

• Demonstrate the ability to build relationships and alliances with customers and colleagues.

• Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook).

• Proficient using the Internet (mobile and desktop) to search for and locate information.

High school diploma, or equivalent required. Two years’ experience in a retail or banking environment required, supervisory experience preferred. This position is eligible to be a ‘key-holder’ and when designated as such, is entrusted as a member of the branch’s management team, opening/closing the branch as schedules dictate.

In the absence of a Manager and/or Assistant Manager, serves as the ‘manager on duty.’ In a management capacity, uses sound judgement and makes policy decisions as necessary. Participates in the interview, hiring, and development of junior branch staff positions and serves as a trainer and coach for same. Proven success in delivering a superior experience in a customer-centric environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear.

The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision.