Personal Lines Regional Manager (Insurance)

Key Responsibilities include the following; however other duties may be assigned.

- Conducting interviews to identify potential candidates for Personal Lines Account Managers as well as other various roles.

- Collaborating closely with Personal Lines Sales Producers and the leadership team to ensure effective recruitment.

- Identifying cross-sell opportunities within the personal line's portfolio.

- Facilitating meetings with carriers, underwriters, and marketing representatives to enhance sales strategies and training opportunities within region.

- Work closely with team to create synergies within department, cross-department, and within all branches. Streamline processes to help gain efficiency within all locations. Identify opportunities to enhance processes and/or technology to help reach goals.

- Conducting one-on-one meetings with Account Managers and supervisors to provide guidance and support.

- Collaborating with other departments as needed to achieve organizational goals.

- Develop, partner and foster relationships with Personal Lines Sales Team.

- Create Synergies between sales and service to help support each other in reaching goals.

- Ensures Cross Functionality between Commercial and Personal Lines to promote client effectiveness.

- Generating reports for the leadership team to track performance, trends, and areas for improvement.

- The Personal Lines Regional Manager plays a critical role in driving growth, fostering collaboration, and ensuring operational excellence.

- Developing and communicating a clear vision for the personal lines department within the region.

- Creating strategic plans to achieve business goals, enhance customer satisfaction, and drive growth.

- Mentoring and coaching team members to improve performance and achieve targets.

- Fostering a positive work environment, motivating staff, and promoting professional development.

- Works closely with other departments to enhance overall operational excellence.

- Acts as a liaison between agency and carriers to communicate product and coverages suitable for clients' needs to team. Educate and inform team about company products. Establish and maintain strong working relationship with carrier marketing representatives, service centers, claim representatives and underwriters.

- Demonstrate best practices through knowledge transfer and act as subject matter expect for staff.

- Acts as a reliable back up for PL Account Managers as assigned.

- Regularly reviewing performance, providing constructive feedback, and addressing any performance gaps.

- Handling escalated issues, resolving conflicts, and making informed decisions.

- Identifying process improvements and implementing solutions.

- Ability to handle emergencies and unexpected situations that may arise and share with Team Leadership.

- Managing expenses, and resource allocation for their region of the personal lines department.

- Monitoring financial performance and adjusting strategies as needed.

- Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.

Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Staff management responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraisal performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Bachelors' Degree or a minimum of five years related experience and/or training; or equivalent combination of education and experience. CPCU or CIC designations preferred but not required. Minimum of 7 years Personal Lines Management experience required.

Experience with Microsoft Office Suite: Word, Excel, and various rating programs required. Experience in EPIC/Applied Agency Management System preferred but not required. Ability to perform effectively in an environment where confidentiality, maturity, sound judgment, initiative, and professionalism are required.

We offer a comprehensive benefits package designed to support your well-being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; 401(k) matching; and tuition reimbursement. You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision.

Ready to apply ? If this job sounds like a fit for you, then click on Apply / Apply Now in this posting. We look forward to talking with you.