GEODIS

Sales Support Manager

Full-time · Elk Grove Village, IL
✓ Verified live on the employer's own system · added 36 days ago
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Mid-level

Skills & tools

SalesShipping ReceivingManagementRecordkeepingCustomer SuccessCustomer ServiceLogisticsTeam Leadership

Benefits — mentioned in this posting

Health, dental & vision
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Full job description

  • Conduct spot quoting for new clients in alignment with company pricing strategies
  • Collaborate with product leads, utilize G-R8 (GEODIS global rate database for Air and Ocean), and coordinate with overseas offices to develop strategic quotes for prospective clients
  • Manage small multi-lane bids efficiently to secure new business opportunities
  • Update Freight of All Kinds (FAK) rate shells regularly to ensure accurate pricing information
  • Utilize carrier websites to update and maintain active client rates, ensuring competitiveness in the market
  • Facilitate the distribution, collection, and management of new account documentation and setups, including Power of Attorney (POA's), credit applications, etc.
  • Provide support to designated client contacts, assisting with documentation setups to onboard new clients effectively
  • Act as a point of escalation for client issues, ensuring timely resolution and maintaining high levels of customer satisfaction
  • Collaborate with commercial/product teams to make pricing margin decisions in line with company guidelines
  • Provide proactive support to strategic new clients, offering corrective actions and exceptional customer service to foster long-term relationships
  • Strong understanding freight logistics and pricing structures
  • Ability to communicate effectively with multiple teams, clients, etc.
  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
  • Health, dental, and vision insurance after 30 days of employment
  • Access to career development, employee resource groups, and mentorship programs
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Opportunities to volunteer and give back to your community
  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

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This posting was published by GEODIS on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.