Field Service Technician II

Join Toshiba America Business Solutions as a Field Service Technician II in Greenville, SC.

You’ll work with industry-leading office technology while supporting customers throughout your assigned territory. From troubleshooting and repairs to installations and upgrades, you’ll play a key role in keeping multifunction printers, copiers, and Managed Print Services (MPS) environments running at their best.

Every day brings new opportunities to solve technical challenges, support customers and keep business-critical technology running smoothly.

If you enjoy hands-on work, continuous learning, and working directly with customers, you’ll have the opportunity to build your expertise across industry-leading office technology.

• Maintain, service, and repair printers, copiers, and other office technology at customer locations

• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits.

• Complete service calls based on priority while managing your schedule effectively

• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance

• Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed

• Accurately document service activities and follow safety policies and procedures

• 3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment, Photo ID systems/software, printers, ID Badge systems, fingerprint equipment, or comparable products

• Relevant education, certifications, or internships in related fields may be considered in lieu of the required experience

• Intermediate computer skills and strong electro-mechanical aptitude

• Ability to lift 50 lbs. and perform frequent bending, lifting, and reaching

• Valid driver's license and auto insurance coverage per Toshiba policy for positions requiring the use of a personal vehicle for company business

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.