Tech Ops Manager

- Workspace & Systems Administration: Manage and optimize the global Google Workspace environment and maintain corporate IT solutions. - Device & Fleet Management: Scale and administer Mobile Device Management (MDM) solutions to maintain fleet-wide security, automation, and endpoint compliance. - Logistics & Procurement: Oversee vendor relations, software licensing, and hardware procurement, including the configuration and international shipping of equipment to employees. - Lifecycle & Identity Management: Lead the IT component of the employee lifecycle, ensuring seamless onboarding, access management, offboarding, and technical support across multiple time zones. - Compliance & Security: Maintain comprehensive IT documentation, playbooks, and runbooks to support ongoing SOC 1, SOC 2 Type II, ISO 27001, ISO 22301, and CCSS compliance initiatives. - Technical Support & Innovation: Assist international team members with technical issues and support the integration of internal AI tools and Model Context Protocol (MCP) connectors.

- Experience: 6+ years of dedicated experience in IT Management or internal systems administration. - Technical Expertise: Advanced proficiency in Google Admin, Google Workspace security tools, MDM solutions (e.g., Jamf), and endpoint security. - Remote Operations: Proven experience managing IT infrastructure and logistics for a distributed, remote-first global workforce. - Compliance Standards: Strong knowledge of cybersecurity best practices and direct experience supporting SOC 2, ISO 27001, ISO 22301, or equivalent frameworks. - Core Competencies: Pragmatic problem-solving ability balancing operational speed with strict security requirements; entrepreneurial drive to work independently and optimize workflows. - Languages: Full fluency in English with excellent written and verbal communication skills; proficiency in French is considered a strong plus. - Bonus Points: Exposure to or experience working with internal AI tooling and integrations.

- Work Environment: 100% remote-first setup within a high-growth, cutting-edge technical domain. -

Compensation: Competitive compensation package tailored to experience and location. - Professional Growth: Opportunity to work alongside industry experts in cryptography and fintech while shaping scalable IT governance.

- Initial Recruiter Screening - Introductory Call: 30-minute introductory discussion with the Co-CEO. - Cognitive & Behavioral Assessment: A 45-minute online evaluation (via TestGorilla) testing critical thinking, verbal reasoning, detail orientation, numerical reasoning, and problem-solving. - Panel Focus Interview: A 90-120 minute technical and cultural deep dive covering security fundamentals, compliance knowledge, work ethics, and team alignment. - Final Stage: Reference verifications and background checks.