Senior Business Analyst - AI & Health Insurance (Fully Remote)

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

- We are a leading global no-code insurance platform for health, life, and P&C - We're the winner of the Insurtech of the Year in all of Asia and other awards globally - We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more - We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world - We are fully funded and backed by reputable VC funds and strategic institutional investors - We have a global presence in Asia, EMEA and the Americas - We've grown our annualized revenue by over 30x since January 2021 - We're constantly working towards making CoverGo a workplace that you love coming to.

We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

- Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution - Plan and design simple to semi-complex business processes and system modifications - Make recommendations to improve and support business activities - Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties - Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design - Develop business requirements documents/user stories to support the required modifications - May plan, allocate and monitor work of other business analysts - Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills - Assist in providing time estimates for project related tasks - Aid in updating process and procedural documentation - Develop basic understanding of technical development cycle of mobile application or web portals - Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. - Any other task that may be assigned

- Minimum 5 years of experience as Business Analyst - Minimum 1 year of experience in AI projects in the insurance domain - A degree in Business, IT or any relevant field - Previous experience working in the health insurance industry is required - Insurtech experience is preferred - Health Insurance-related domain certification from INS/LOMA or III is an added advantage - Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints - Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing - Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes - Experience in an Agile and/or Scrum environment is a must - Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow - Excellent written and verbal communication skills in English - Technical writing skills is a plus

- Fully Remote - Flexible Leave - International Environment - Competitive renumeration package - Performance Bonus - Company activities and events - Learning and development plan - Remote work allowance

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