Ampersand

Product Engineer, Platform

Full-time · San Francisco (Remote)
✓ Verified live on the employer's own system · added 52 days ago
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Mid-level · 4+ yrs exp

Requirements

Experience: 4+ years

Skills & tools

HiringUI UX DesignRecordkeepingGolangFrontend DevReactRest ApisMachine Learning
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Full job description

We're hiring a Product Engineer to shape the user experience of a platform used by some of the most technically sophisticated teams in software and AI.

This is a foundational role. You'll work closely with the founders, engineers, and customers to design experiences for complex, developer-facing workflows - and help establish the design standards the product will be built on from here. The team is small, the ownership is real, and the people you'll work with care deeply about craft.

If you do your best work when the problems are hard and what you ship actually matters, then this is the environment for it.

- Full Stack Feature Development - Own the full loop: technical architecture, implementation, documentation, and customer communication. No throwing work over the fence. You will primarily work in the backend (Golang), but you are also comfortable implementing frontend features (React).

- Customer Engagement - Talk directly to customers - support questions, feedback gathering. Let what you hear shape what you build.

- API Design and Architecture - Every engineer proposes API designs and technical architecture for the features they work on. We write succinct design docs, generously give each other feedback, and push towards the best solution.

- Scale and Reliability - We are rapidly scaling our customer base, so we need to build with scale and edge cases in mind. Every engineer contributes to building alerting, telemetry, internal tooling, and automation to help us continue to ship fast while maintaining reliability.

- AI Agents - In addition to our platform, we are building AI agents both of our own use and to ship to our customers. You will work on planning, tool use, evals, observability, guardrails, and the infrastructure needed to make agentic workflows reliable for customers.

- 4+ years engineering and designing digital products, ideally in B2B SaaS, developer tools, enterprise software, or technical products

- You are AI-forward and love trying new AI tools. You think of yourself not as a coder, but as a builder who harnesses AI to multiply their productivity.

- Strong communication skills; you can articulate design decisions and push back when something isn't right. Engineers here write their own feature docs and own their decisions

- Great taste in what makes developer tools intuitive; ideally you've shipped customer-facing developer products before

- Strong product intuition - you can work directly with customers to design features, not just implement specs

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This posting was published by Ampersand on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.