Job Description Summary
The Field Engineer will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for various modalities within a hospital or healthcare system in Kansas City MO or Kansas City KS.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description Responsibilites
- Perform timely and accurate preventative maintenance on medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients
- Perform troubleshooting and basic service repairs on customer equipment
- Assist more experienced field engineers with equipment installations and more complex repairs
- Proactively engage with other team members to ensure appropriate solution for the customer
- Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
- Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing and ordering parts.
- Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently
- Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues
Required Qualifications:
- Educational and Technical Requirements
- Associate degree in related field or equivalent military education and 2 years of experience servicing electronic equipment
- Or high school diploma/GED and 4 years of relevant experience
- Or a graduate of the GEHC Apprentice Program
- Must have and maintain a valid Driver’s License
- Experience with Web applications as well as Microsoft suite of products
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- Ability to be available after hours and/or work a rotating on-call schedule including weekends
- Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction
Physical Requirements
- Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
- Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
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We will not sponsor individuals for employment visas, now or in the future, for this job opening.


Preferred Qualifications
- Technical capabilities in (MR and CT)