Job Description Essential Functions*
- Coordinates/ Assigns activities of dining room personnel to provide fast and courteous service.
- Accommodates and special needs of the guests.
- Inspects dining room service stations for neatness/cleanliness, restocks food and condiment stations while avoiding contamination.
- May prepare beverages and expedite food orders.
- Monitors the number of guests entering/exiting the café.
- Stock/Re-stock utensils, plates, glasses in the service area.
- Uses carts to transport utensils, glassware, plates, and food.
- Acts as a host/hostess for guests, takes orders, and set/re-set tables with place settings.
- Restocks food and condiment stations while avoiding contamination.
- May coordinate and direct daily tasks to ensure quality of production and ensure staff maintains positive workflow.
- May train employees/interns.
- Provide Management with consistent communication on operational tasks and team effectiveness.
- Follows safety and sanitation procedures with all guidelines from OSHA, Department of Public Health and Risk Management.
- Other duties as assigned.
*NOTE: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
- Must have and maintain an active Handlers’ Card (ServSafe) and adhere to local food handler requirement.
- Maintain an exceptional personal record of punctuality and attendance.
- Consistently perform all duties in a responsible and efficient manner.
Education and Work Experience
- High School diploma, GED or equivalent.
- 1+ year experience in a food service operation and or customer service role.
Knowledge and Skills
- Excellent culinary skills.
- Sense of urgency.
- Strong communication, time and resource management and planning skills.
- Ability to manage multiple tasks and projects on a consistent basis.
- Customer service.
- Professional appearance.
- Ability to move throughout the café and kitchen.
- Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation.
- Knowledge of safety and sanitation in the workplace.
- Ability to lead a team.
The pay rate or range for this position is: $34.00 per hour34.00 per hour
It's fun to work in a company where people truly BELIEVE in what they're doing!
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Job Summary
As a representative for our company you will serve as a host/hostess to customers, you will be the frontline for customer service. You will serve as a host/hostess to customers and support kitchen staff by accommodating any special needs of guests. As a part of the team you will inspect dining room serving stations and tables for cleanliness and neatness, restock supplies, set tables, buss tables, take orders, prepare beverages and expedite orders.