The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.
- Hires and terminates all hourly, non-management crewmembers
- Owns the onboarding, status change and payroll process for all hourly crewmembers
- Creates crewmember work and training schedules
- Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)
- Acts as manager on duty and opens and closes the restaurant
- Manages cash handling and ensures accountability
- Enforces Raising Cane’s policies and standards
- Executes shift management meeting Raising Cane’s operations and safety standards
- Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
- Deploys crewmembers during a shift
- Provides exemplary customer service
- Utilizes reward and recognition program for the crewmembers in the restaurant
- Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
- Ensures cleanliness of the restaurant and ensures the facility is in good working order
- Completes other duties as assigned
- Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
- Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
- Able to work effectively and efficiently both independently and collaboratively
- Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
- Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
- Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
- 3+ years of restaurant or retail management experience
- New restaurant opening experience preferred
- Must be 18 years of age or older
- High school diploma or equivalent required, some college preferred
- Possess a valid driver’s license
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Requirements for Success:
- Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
- Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
- Able to work effectively and efficiently both independently and collaboratively
- Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
- Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
- Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
- 3+ years of restaurant or retail management experience
- New restaurant opening experience preferred
- Must be 18 years of age or older
- High school diploma or equivalent required, some college preferred
- Possess a valid driver’s license Your Role at Raising Cane’s:
The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.
- Hires and terminates all hourly, non-management crewmembers
- Owns the onboarding, status change and payroll process for all hourly crewmembers
- Creates crewmember work and training schedules
- Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)
- Acts as manager on duty and opens and closes the restaurant
- Manages cash handling and ensures accountability
- Enforces Raising Cane’s policies and standards
- Executes shift management meeting Raising Cane’s operations and safety standards
- Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
- Deploys crewmembers during a shift
- Provides exemplary customer service
- Utilizes reward and recognition program for the crewmembers in the restaurant
- Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
- Ensures cleanliness of the restaurant and ensures the facility is in good working order
- Completes other duties as assigned