HomeGoods

Loss Prevention Training Specialist

$21.90 to $27.90 per hourFull-time · Centennial, CO
✓ Verified live on the employer's own system · added 20 days ago
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ManagementLoss PreventionLogisticsCoachingCase ManagementSecurityWarehouse
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Full job description

Oversees and leads the initial and continued technical and tactical training of theft resolution and shrink reduction skills for Loss Prevention (LP) Associates. Works with Managers across multiple disciplines to assess and improve LP Associates to meet and/or exceed theft resolution goals and minimize liability exposures.

Ensures the safety of LP Associates, store Associates and customers, and the protection of the Company brand through the administration of training. Exhibits and models sound judgment in their decision-making. Adheres to Company policies and maintains and supports Company culture and values.

- Delivers training and upskilling for LP Associates across multiple disciplines - Coordinates the logistics for training including: onboarding calendar, pre-work review, shipping materials, etc. - Provides feedback and coaching to LP Associates. Partners with LP Managers to provide feedback on their assessment of LP Associates (e.g., Internal/external theft resolution skills, report writing, Case Management usage) - Supports LP Managers during certification of new LP Associates. - Assesses and evaluates technical skills for LP Associates and identifies the appropriate resources to support their development - Tracks each trainee's progress during onboarding

- Trains LP Detectives to observe, apprehend and/or deter acts of dishonesty from external sources - Trains National Task Force Investigators to initiate, investigate and document complex organized retail theft/fraud cases - Trains LP Associates to initiate, investigate, and close dishonest Associate cases by identifying internal theft alert signals and methods, creating action plans, conducting surveillances, etc. - Trains LP Specialists/LP Lead on protecting the Company's assets as it moves through the Supply Chain - Trains LP Associates on implementing shrink and safety awareness programs and identifying resources to initiate and substantiate cases - Focuses additional training and skill development for underperforming LP Associates through recommending/demonstrating strategies and solutions to improve theft resolution results

- Ongoing partnership and communication with Business Partners at multiple levels and disciplines - Is a Subject Matter Expert across multiple disciplines. This requires the LPTSs to be upskilled in the uniqueness of each TJX U.S. brand, the National Task Force, Centralized Internal Investigations and Distribution Center LP

This position has a starting pay range of $21.90 to $27.90 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.This position will be open and accepting applications until at least .

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