Retail Brand Experience Assistant Store Manager ( Boulder, CO )

Avocado is currently looking for a Retail Brand Experience Assistant Store Manager to be part of our team in Boulder, CO. !

• Note on Location: You will be working on-site at our location in Boulder, CO . This is not a remote position.
• Note on Pay Transparency: The pay range for this role is $23.00 - $26.75 Hourly, plus potential monthly bonus.

• Assume responsibility of management duties in absence of a store manager.

• Lead by example for your team by cultivating an exceptional guest experience, working alongside the team while providing in-the-moment coaching and feedback on a regular basis.

• Train and ensure the whole team is well-versed in all products and processes.

• Provide continual evaluation and feedback of the team by collaborating with store managers in preparing and administering performance reviews for employee improvement.

• Monitor quality assurance to create and maintain SOPs (Standard Operating Procedures)

• Suggest methods to improve operations, efficiency, and service.

• Assist with managing your employees schedules, hours, vacations, etc.

• Assist guests with resolving customer experience issues and provide an exceptional customer experience unlike any other in our industry!

• Collaborate with teams such as customer experience, production, and logistics in order to maintain a low return rate

• Assist in managing the overall atmosphere of our Experience Center.

• Attend community events and meetings when necessary to represent the store and the Avocado brand.

• Assist managing inventory of sellable products across all channels.

• Champion our brand's values and be willing to promote the retail experience in your community.

• Assist with maintaining the overall condition of the retail and office space.

• Ensure the operations of the store are in working order and follow up with correct services for repairs or maintenance.

• Engage in digital sales activities, including conducting sales and service through chats, phones, and virtual appointments.

• Perform daily workload of responding to customers who have questions or need assistance in a variety of areas — product information, order updates, issue resolution, escalations, etc.

• Minimum of 1 year of retail or equivalent experience - store management or assistant management experience (e.g. at least keyholder) and experience managing and training store employees is a plus.

• Someone invested in creating a balanced and healthy environment for staff and guests.

• A team player who actively contributes to the team in order to complete tasks, meet goals or manage projects.

• An entrepreneurial spirit to elevate your specific location.

• Desire towards ongoing self-improvement and professional development.

• Shows passion towards our brand’s values of healthy living, environmental awareness, and social responsibility; previous experience working for a brand with similar values is a plus!

• Mobility : The ability to remain in a stationary position, often standing or sitting for prolonged periods.

• Movement : The ability to execute repeating motions that may include the wrists, hands and/or fingers; including reaching or bending repeatedly.

• Move : Ability to adjust or move objects up to 50 pounds in all directions.

• Lift : Capability to lift up to 200 pounds using lifting aids and/or equipment.

• Operate : Constantly operates a computer and other office machines such as printers and tablets.