At EōS, our Personal Training Manager (PTM) plays a key leadership role in select high-volume gyms, helping guide and grow our personal training team every day. Reporting to the Fitness Manager—and working closely with our Sr. Director of PT Experience—the PTM is the go-to leader for making sure our trainers deliver top-notch service and build strong relationships with members.
This role is all about helping people thrive: you’ll coach trainers, support their development, and create a positive environment that drives client satisfaction, retention, and results. We’re looking for someone who’s not only passionate about fitness but also excited to lead a team, hit big goals, and make a real impact.
You’ll help your team stay focused on delivering great experiences, improving performance, and growing professionally—all while keeping our gyms running smoothly and successfully.
Essential Purpose: Reporting to the Fitness Manager, the EōS Personal Training Manager (PTM) is a full-time position responsible for improving the quality and maximizing the profitability of the personal training team in high volume EōS locations.
Core Purpose : To create loyal, lifelong fans and exercise practitioners.
- Serve as the owner/operator of the day-to-day management of the personal training staff
- Serve as the key business partner to the Fitness Manager on day-to-day management of the personal training business
- Drive the team to meet (or exceed) all established PT targets each month
- Lead the team to deliver high value PT orientation sessions that maximize new client acquisition and increase overall PT penetration
- Proactively identify and operationalize opportunities to grow and improve the business of the personal training department
- Oversee and improve the EōS personal training experience to drive revenue growth and client retention
- Own the end-to-end management of the trainer lifecycle, from sourcing to hiring, onboarding, in-club training, development, and on-going performance management
- Lead the ongoing trainer coaching and development through regularly scheduled individual and team meetings
- Minimize trainer turnover and increase personal trainer tenure through on-going coaching, development, and support
- At least one year as an EōS personal trainer for internal candidates (or at least one year of verifiable managerial experience for external candidates)
- At (or equivalent to) an L2 or Master Coach level as an EōS personal trainer
- Enthusiastic about developing teams through education and coaching
- Comfortable being held accountable (and holding others accountable) for achieving established performance goals and company KPIs
- Excellent communicator with a high level of emotional intelligence
- Organized, detailed-oriented initiative-taker who can meet deadlines
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
- Ability to bend routinely and repetitively to lift more than 40 lbs.
- Ability to access and operate company computer systems including preparing documents, entering data into computer systems, reading reports from a computer database or email system