Environmental Services Technician: Support Services

Primary Duties and Responsibilities

• Clean and supply patient rooms, treatment rooms, restrooms, utility rooms, nurseries, nursing stations, lounges, offices, waiting areas, and other assigned spaces according to department standards
• Perform high-level, time-sensitive disinfecting and cleaning tasks in critical care areas, including discharge rooms, isolation rooms, the emergency department, and operative or invasive procedural areas
• Complete terminal cleaning and other detailed cleaning assignments with a strong focus on infection prevention and safety
• Perform specialty floor care, carpet care, upholstery care, and project work such as stripping and refinishing floors and extracting carpets
• Use appropriate cleaning equipment, chemicals, and supplies safely and effectively
• Remove trash and soiled linen from assigned areas
• Maintain a professional image through communication, appearance, and conduct
• Follow department procedures, quality standards, preventive maintenance expectations, and safety guidelines
• Demonstrate strong customer service by supporting positive interactions with patients, visitors, and team members
• Recognize and follow designated signs, symbols, and written instructions as trained
• Support Linen Services operations as needed, including distributing and stocking clean linen, ordering and maintaining inventory, stocking carts, transporting linen carts, and maintaining linen rooms
• Perform other duties as assigned

Qualifications Required

• Ability to read, speak, understand, and follow written and verbal directions in English
• Basic comprehension sufficient to understand job-related forms, documents, signs, symbols, and written instructions
• Ability to recognize urgent and emergency situations and communicate clearly so others understand Preferred
• High school diploma or GED
• Basic computer skills, including the ability to use email and complete computer-based training with minimal assistance
• Previous hospital, healthcare, hospitality, or housekeeping experience
• Experience operating cleaning equipment such as vacuums, extractors, bovac, and roto equipment Preferred
• Valid California driver’s license for team members authorized to operate Hoag vehicles