We’re looking for a full stack Senior Product Engineer to lead the multi-platform engineering efforts for our AskCR chatbot and related AI-driven features across the Consumer Reports website, mobile app, and other digital surfaces. This role is critical in ensuring seamless integration, robust performance, and high-quality user experiences.
Reporting to the Director, Web Development you will be part of the Experimental Engineering team where you will drive consistent, maintainable development practices, coordinate cross-team collaboration, and oversee the delivery of resilient software solutions.
This is a remote position. This position is not eligible for sponsorship or relocation assistance.
As Senior Product Engineer, you will focus on Ask CR, our AI-powered advisor that answers consumer's questions based on CR’s trusted research and product data, including:
- Leading the technical planning, architecture, and implementation efforts for AskCR’s multi-platform initiatives, ensuring consistency and maintainability.
- Collaborating closely with product management, design, and engineering teams to align technical strategy with business and user needs.
- Coordinating cross-team engineering efforts, facilitating clear communication, effective planning, and efficient release management.
- Establishing and upholding best practices for code quality, continuous integration/continuous deployment (CI/CD), monitoring, and debugging across platforms.
- Diagnosing and resolving complex production issues, providing timely and effective solutions.
- Mentoring and guiding engineering team members, fostering technical growth and leadership capabilities.
- You have the educational background. Bachelor's degree in Computer Science, Software Engineering, or related technical discipline.
- You have the engineering experience. 5+ years of professional software engineering experience is required.
- You bring a strong proficiency in web and mobile development frameworks (specifically React, React Native).
- You have a strong proficiency in building APIs with Python (e.g. FastAPI).
- You have proven experience in multi-platform software development and integration, with a track record of delivering high-quality production applications.
- You have a demonstrated expertise in best practices f or CI/CD, automated testing, observability, and debugging.
- Your excellent communication and collaboration skills, allow you to lead complex projects across diverse teams.
- You have prior experience working on consumer-focused AI applications or chatbots.
- You are familiar with cloud infrastructure (AWS, Azure, or Google Cloud Platform) and container orchestration technologies.
- You have knowledge of ethical AI practices, data privacy compliance, and secure coding principles.
- Colchester, CT and additional approved CR locations: $115K-$135K annually