Family Outreach & Enrollment Associate/Manager - Queens

Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

Our Network office is located at 401 W 218th St., New York, NY 10034. However, this position is mostly located in Jamaica, Queens, in-person , near our school location found at 159-26 Jamaica Avenue, Jamaica, NY 11432. Increased flexibility will be required for this role as in-person community outreach and engagement is a key component of the Family Outreach & Enrollment team, but there may be potential for some remote work based on the scope of responsibilities.

To achieve our vision, we are searching for a bilingual Family Outreach & Enrollment Associate/Manager with a Bachelor’s Degree and experience in sales or customer service (preferably working with families in an educational or social services setting) with a proven record of building and maintaining strong relationships with customers or external audiences.

• Bilingual proficiency in English and Spanish or Bangla is required.

• Candidates must be comfortable working in-person in Queens multiple days each week.

• The ideal candidate will demonstrate strong communication skills (verbal and written), a results-driven track record, and proficiency in managing and analyzing spreadsheets.

• The position title will be commensurate with candidate experience.

• Develop and implement strategies to engage with prospective families in our communities

• Coordinate and lead on the ground outreach efforts directly in the community to share information about Zeta in person multiple times each week

• Build and maintain relationships with community-based organizations

• Plan and execute engagement events for prospective families

• Support with Zeta’s random admissions lottery and enrollment processes

• Draft and distribute written communications to diverse stakeholder groups

• Collect and analyze data to optimize outreach strategy and tactics

• Wear multiple hats as a part of a scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Note : Engaging with families about Zeta’s world-class educational program involves participating in regular community outreach shifts, which typically require extended periods of walking, standing, and the ability to lift up to 25 lbs.

We are hiring for an immediate opening . The salary range for this position is between $66,500 and $85,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity.

Compensation is based on our salary scales.

• Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!)

• 4 live therapy sessions per month through Talkspace, and a free Headspace subscription

• MacBook Air, and specified monthly reimbursement for use of mobile phone