Work directly with Lead and business contacts in the support, idetification and resolution of fixes, enhancement and assigned small projects.
Provide written and verbal communication such as status reports, progress reports and documentation to IT and business partners.
Develop Scope, Functional Specs (and other required documents) for software development
Develop detailed specifications and contribute to estimates in accordance with business requirements
Develop test plans, test design specs and test cases to match business requirements and thoroughly test software to ensure proper operation.
Develop and track projects, enhancements and fixes to business applications.
Document all problems and support issues, and work with developers, testers and end users to resolve them.
Assist with migrations, standards and administration as needed.
Assist Business partners in resolving IT issues and facilitate working with other IT teams.
Experience in business processes, analysis, requirements, functional requirements/use case and testing developement and execution skills
Sales/IT Subject matter experience background in a functional capacitty for web applications, or AS400/iSeries 1 - 3 years experience as systems or business analyst.
Excellent communication, business, interpersonal/collaboration skills in a diverse and very dynamic environment
Experience with Mercury Test Director/Mercury Quality Center/ALM or related a plus.
Experience with Oracle data query tools and data problem solving
Experience with Salesforce software
Bachelor degree or equivalent exerience in Travel, IT or Sales related field
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