ServiceNow Developer (TS/SCI Cleared)

Position Summary We are seeking an experienced ServiceNow Developer to support mission-critical systems in a secure DoD/federal environment. This role requires an active TS/SCI clearance and strong hands-on experience developing, configuring, and enhancing ServiceNow solutions. The ideal candidate will bring deep technical expertise, strong scripting skills, and experience working in enterprise-scale or government environments.

Key Responsibilities Design, develop, configure, and maintain ServiceNow applications and platform components Customize ServiceNow modules including (but not limited to): ITSM, ITOM, CMDB, Service Portal, and Workflow/Flow Designer Develop and maintain scripts using JavaScript, including Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions Build and manage integrations using REST/SOAP APIs and MID Servers Support ServiceNow upgrades, patches, and platform enhancements Collaborate with system owners, stakeholders, and cross-functional teams to gather requirements and deliver solutions Ensure solutions align with DoD and federal security, compliance, and governance standards Troubleshoot and resolve platform issues while ensuring system performance and reliability Document technical designs, configurations, and operational procedures

Required Qualifications Active TS/SCI Clearance (required) 4+ years of relevant ServiceNow development experience Demonstrated experience developing ServiceNow solutions in DoD, federal, or large enterprise environments Strong proficiency in JavaScript and ServiceNow scripting Hands-on experience with ServiceNow configuration, customization, and platform architecture Experience supporting ServiceNow in a secure or regulated environment Strong analytical, problem-solving, and communication skills

Preferred Qualifications ServiceNow Certified System Administrator (CSA) Additional ServiceNow certifications (CAD, CIS, etc.) Experience with ITSM, ITOM, CMDB, or custom application development Familiarity with Agile/Scrum development methodologies Experience integrating ServiceNow with external enterprise systems

Work Environment Work performed in a secure, cleared environment Onsite or hybrid work may be required based on program needs